Cigna Healthcare introduces new medical plan

The plan involves end-to-end coverage for a patient’s health journey.

Cigna Healthcare Hong Kong, a subsidiary of Cigna Corporation, has launched the Cigna HealthFirst Elite 360 Medical Plan, a brand-new plan that covers customers from prevention, diagnosis, and treatment, to recovery.

The new plan features an accessible 360-degree approach with a comprehensive list of benefits for total health protection.

Coverage for Cigna HealthFirst has included preventative measures for early detection of illnesses, accessibility to medical network providers, and support from local clinical teams throughout a patient’s health journey, including extensive rehabilitative coverage for critical illnesses.

It is the highest in the market for semi-private and standard private rooms for policies of this type, where yearly limits of $3.84m (HK$30m) of Basic Policy Benefits and $6.4m (HK$50m) of Optional Outpatient Benefits are offered.

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Among its benefits include personalised health assessment, a one-on-one follow-up healthcare concierge service, mental wellness support, cashless medical services and a 24/7 customer service hotline.

“At Cigna Healthcare Hong Kong, we take a holistic approach to support the well-being of our customers. As an advocate of preventive healthcare, we will continue to take an innovative approach to providing customers with total health protection, to safeguard their wellbeing and ensure their peace of mind,” Jonathan Spiers, CEO of Cigna Healthcare Hong Kong, said.

Currently, Plan Basic Policy and Optional Outpatient Benefits are the highest medical insurance plans in Hong Kong.

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